KB5028185Catastrophic

BSODs, SSDs vanish from system, 4-hour install stalls

What broke

July’s Patch Tuesday for Windows 11 22H2 was a masterclass in how many things one update can destroy. BSODs crashed systems with automatic restarts. SSDs — notably Western Digital SN770 drives — spiked to 100% usage and then vanished entirely from device listings, as if the storage had ceased to exist. Installation stalled for 4+ hours. Displays flickered above 60Hz refresh rates. Ethernet and Wi-Fi connectivity dropped. Azure AD authentication failed under Citrix VDI. Microsoft officially acknowledged only a cosmetic BitLocker MDM reporting bug. The SSDs disappearing from existence were apparently not cosmetic enough to warrant acknowledgment.

Sources

  1. Windows Latest: KB5028185 incident report
  2. Microsoft Learn: KB5028185

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