KB5058411Broken

File Explorer freezes, toolbar buttons unclickable

What broke

The May update shipped with fancy new AI features for File Explorer. It also shipped with a File Explorer that freezes solid — toolbar buttons become completely unclickable, mouse and keyboard inputs randomly stop working, and the whole thing locks up tighter than a Windows license agreement. For those lucky enough to avoid the freeze, the update simply refused to install, offering a smorgasbord of error codes: 0x800f0991, 0x80070002, 0x800f081f, and more. Microsoft’s official support was, as Neowin put it, “useless.” At least the AI search works great in the File Explorer you can’t interact with.

Sources

  1. berrall.com: KB5058411 incident report
  2. Neowin: KB5058411 incident report
  3. Windows Latest: KB5058411 incident report

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