KB5066835Catastrophic

Keyboard and mouse dead in Recovery Environment

Windows RecoveryUSBInput Devices

What broke

October’s update broke USB keyboard and mouse support in the Windows Recovery Environment. If your PC had a problem and booted into WinRE, you’d see the recovery options on screen — and be completely unable to interact with them. No keyboard, no mouse, no way to select “Troubleshoot” or “Reset this PC” or anything at all. Just a recovery screen you can look at but not touch, like a museum exhibit of a functional operating system. Microsoft rushed out an emergency fix in six days, which is fast for them but an eternity when you’re staring at an unusable recovery screen.

Sources

  1. BleepingComputer: KB5066835 incident report
  2. Windows Latest: KB5066835 incident report
  3. tomshardware.com: KB5066835 incident report

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